With various smart speakers in the market, it has made the life of the people very easy. The same is the case with Alexa powered devices as they are missing no mark. It is because they are among the most famous smart speakers out there.
They might be quite popular, but they cannot escape the fact that they are facing various issues. These are various issues where you won’t be able to make out whether what the real problem is when Alexa is not responding.
There are various other issues as well that we are going to discuss today and we will discuss how to resolve them as well. You do not have to run to the buyer again and again. There are ways through which you will be able to resolve these issues on your own.
These steps are going to save your time as well as the money. Lets us now discuss different kinds of issues that you can face on the Alexa powered devices:
Alexa not able to Find Devices:
You are going to see sometimes that Alexa won’t be able to locate as well as activate the smart devices whenever you are asking your device to. What you can do is try a few things before you give up on your device.
The first thing that you are supposed to do is to check the device and make sure that the device is powered on. Also, make sure that the device you are going to connect your Alexa with is compatible with it or not.
This is because the speaker works on most of the brands but also does not work on the handful of odd birds.
If you see that your device is compatible but the Alexa is unable to find it, then there is something wrong with the device. Also, make sure that you are given the right commands as Alexa can be a bit problematic when it comes to syntax.
The solution to this issue is a simple one as just power restart the device and then your device is going to be fine after that. Also, power your device on and off to see whether you have resolved the issue or not.
Alexa does not Perform its Skills:
There are more than 50,000 skills that your Alexa powered device can easily perform.so there can be an issue where your Alexa device is performing some act improperly. If your Alexa is not able to perform the skill that has been mentioned, then it might be just a bunk skill.
When we open the list of skills in the Alexa app, you can search over the list of the skills that you have used with your Alexa powered device till now. If you are looking to manage a specific skill, then you can open that skill and check its preferences. From there you will be able to turn your skill on or off.
For most of the cases, this is going to be just fine. Although, there are some scenarios, where in order to re-install and uninstall an app there is a need to enable or disable the Alexa skill. Once you are done with that, you need to restart the echo and you will see that the issue is resolved.
Alexa won’t Connect to WiFi:
There are times when you are trying to connect the Alexa with the Wi-Fi but all that you are going to get is the Alexa unable to connect to Wi-Fi. Well, in this scenario, there are various possibilities why you are not able to connect the Wi-Fi or internet to Alexa.
If that is the same issue that you might be facing then you do not have to worry as it can be solved with the help of the simple steps. The first thing that you would have to do is to make sure that your Alexa is off and then plug out the switch as well.
Try to keep the device like that for a minute and then replug the weirs and then switch on the device. In most cases, you are going to see that the issue has been resolved. But if you are still not able to resolve the issue in the device, the issue might be somewhat advanced.
In that case, you can visit the Alexa Helpline for any kind of help.
Alexa not Able to Understand You:
Although the Alexa powered devices are equipped with multiple microphones, there may be sometimes when it has a problem hearing you. Due to this issue, Alexa is not able to understand you.
There might be a particular accent that Alexa will struggle to interpret and which is why you might have been facing the issue. However, you need to give Alexa some time as it will understand you.
In order to resolve this issue,
- The first thing that you need to do is to open the Alexa app.
- Click on the settings and then open the voice training.
- You need to say all the 25 phrases loudly in order to make sure that Alexa understands your accent.
- What the echo is going to do is record all of them and will recall your speech pattern.
There might be an issue where ether is a room full of barriers. Due to this, you command your Alexa, and sometimes you may even think that your Alexa offline. Also, make sure that there is nothing too noisy kept near to the Alexa. This is also the reason why you might have been facing the issue.
By following the instructions above, you will be able to resolve any of the errors that you might have been facing with your Alexa powered device. Still, if there is an issue that is troubling you and you are not able to do anything, then you can get professional help from the Alexa Helpline.