A Chat With Simon Hackett, Internode’s MD

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Tech Wired has received information that… Internode will start retailing Telstra Wholesale Fixed Line Services. TiVo will launch retail on Monday. Update: In relation to the expected TiVo launch day Simon has said “Don’t believe everything you read from ‘unnamed sources’” link. We wish to clarify that both our unnamed sources are employed by Internode. [...]

A Chat With Simon Hackett, Internode’s MD

Comments

21 Responses to “A Chat With Simon Hackett, Internode’s MD”
  1. “the data lands directly into our servers, it doesn’t pass through Optus beyond the radio towers”

    where there is internode there is a way – if the price is right, im there!

  2. Robbee Minicola [TiVo] says:

    Our relationship with Internode will, we hope, create the tipping point for all ISPs in Australia to join us in delivering an outstanding VOD service to Aussies right into the living room. Australians deserve one single, transparent price – no download penalties – for legally downloading content onto their TV to enjoy with friends and family. Stay tuned and good on you Internode for helping Australians see the light.

  3. Jason says:

    I had no interest in TiVO prior to reading this article. But with Internode involved offering bundled services and unmetered content and looking to increase the content I am now seriously considering it.

    As with the backhaul services and Telstra to no surprise to anyone has “wacked out” unrealistic prices. They also have issues all over about not relivering suficient backhual services between RIM’s and exchanges. I am in Canberra eperiencing horrible connection and Telstra just twiddle their thumbs even with pressure from Internode….bring on the NBN and bring on the competition.

    Well done Simon I hope you and other Service Providers look at ways of shaking up and re-shaping telecommunications well into the future!

  4. Great interview guys, a lot of great information.

    Being an Internode customer with a TiVo is pretty sweet. I really appreciate them offering Blockbuster On Demand unmetered.

    Let’s hope the Blockbuster movies are good value, if so.. I could really see me using it all the time.

  5. D. Blake says:

    There is no “Yorke Peninsula area in Adelaide”. The Yorke Peninsula is located in rural SA.

  6. Ben Grubb says:

    @D. Blake A minor slip. Will fix :)

  7. rendez says:

    i see node still bitchin about same thing. Perhaps its time to move on and find something new to bitch about?

  8. Ben Grubb says:

    @rendez How are they still bitchin’ about the same thing?

    If an issue is still occurring one must continue to bitch I believe?

  9. Andrew says:

    While I have, and continue to support Simon & Internode, there are still unanswered questions for Tasmania. Given the untenable situation, why did Internode never submit an access dispute with the ACCC, despite cost model being implemented for precisely this reason?

    Further, Internode still do not offer their full range of services to Tasmania. As yet there has been no statement saying this will change: ‘Naked’ broadband conncetions are unavailable in Tasmania (even on Agile DSLAMs) as no field crew contract has been arranged.
    P.S. – Sorry, forgot to tell you great post!

  10. pagan1 says:

    I think internode is Australia’s most progressive isp, VOD will be huge in the future maybe one day displacing the incumbents like Aust star etc… one connection and one bill for phone ,tv and broadband seems like an excellent outcome to me .

  11. Col says:

    @”mattydee”: Internode isn’t the first ISP to provide a layer 2 service over the Optus 3G network, take Exetel for example. Cheap plans with static IPs, 200MB of webspace, some free web2sms and email2fax, and a free VoIP account with 100 free calls to Aussie landlines a month (valued at $10).

  12. techydude says:

    great interview Ben.

    what i’d like to know though, is whether Internode’s 3G service via Optus will be any faster than “Pure Optus 3G”. currently Optus 3G coverage & data speeds is a sick joke, so unless the majority of the speed bottleneck is further upstream than the cell-tower network (& thus avoided by using Internode as backhaul), it just isn’t worth it. And you’d still have the appalling coverage issues :( .

  13. IVI says:

    I continue to be disappointed by Internode’s (and any other ISP), that finds ways to offer “UNMETERED” content ONLY when it’s “Couch-Potato Content” (ie, TV, movies, etc.)…

    while more creative places, eg, France and others somehow find it makes more sense for their ISPs to offer UNLIMITED Internet plans for ALL content.

    It may be that the limiting concept of “METERED” Internet plans comes from our monopolistic Telstra, which was an early pusher of CAPPED Internet plans to the unknowing Australian.

    But that does not absolve Internode and other ISPs from their ethical responsibility (eg, based on the Triple Bottom Line business model) to open ALL content to UNLIMITED flow…

    so that Australians aren’t ENCOURAGED by the proposed UNMETERED “Couch-Potato-Content” pricing models to dive further into consuming colorful content, at the expense of creativity that might drive them PRODUCING new content, including inventions, business models, medical solutions, etc.

    PS: I’m surprised that the gov’t-pushed “FILTERING” wasn’t asked about or listed as an issue affecting Internode.

    Does Simon consider that gap in coverage to be “politically correct”…?

    Or does the Rudd gov’t take open discussion of the filtering issue as a ground for reducing an ISP’s chances of winning favorable decisions in other areas, some of which did get mentioned…?

  14. Viveka says:

    @IVI – the problem is still the price of wholesale bandwidth in this country, which is orders of magnitude higher than other comparable countries. The ISPs you mention don’t have a choice, they’re paying for their internet by the bit. The reason they can provide “couch potato” type content unmetered is because they can cache it on their own servers, and avoid paying their upstream providers for it repeatedly. If they offered the whole ‘net unmetered they’d go out of business fast.

    The answer is to massively drop the price of wholesale bandwidth in Oz, by changes in regulation and/or new competition in the wholesale market, to make the market conditions here more like those in the European markets you cite.

  15. All I say is bring on more competitors, it’s the consumer’s best interest.

  16. CooWah says:

    Internode unmeters couch-potato-content
    ==============================

    if we got to choose between an ISP that provides unmetered TV.movies… and one that meters it… which is the better choice…?

    just noticed the concept of couch-potato-content, in a comment about Internode’s new… or coming… Tivo deal… which seems to promise unmetered tv/movies for Tivo content…

    actually, i think it might pay to go with an ISP – like South East Qld. Telco – that offer entirely unlimited content…

    rather than one that makes couch-potato-content (i like that term) cheaper than more seriously useful, innovative or informing stuff that the Internet has to offer…

    - analogy

    would you take your kids to a restaurant, that had a free (unmetered) desert bar?

    would you take them to such a place, if the desert bar was free – even if you were the only one who had to pay for a meal, to open the desert bar to all your kids?

    would you take them to that place every day?

    - the connection

    well… we think the Internode Tivo deal works the same way.

    so… we’re here to suggest folks consider demanding ISPs provide unlimited access to any & all legal content that the Internet has to offer, ie, veggies & desert alike.

    we don’t want an Internet plan with a ‘couch-potato-content’ cost-advantage

    - choosing an ISP

    Comparing Internode’s (coming) free couch-potato-content plans…
    to, say, S E Qld Telco’s (existing) unlimited $99 / mon ADSL plans…

    well… we’d choose the ‘all-you-can-eat’ plan, that lets us choose veggies without a price-bias in favor of a ‘couch-potato’ desert bar…

    what would you choose, if our ISPs offered unlimited Internet plans?

    if you think AU would be better served with unlimited Internet plans, let our ISPs know (eg, below, and maybe via your MP, et al.)

    ps there’s a poll on this in Whirlpool.net.au’s Chosing an ISP forum (while it lasts… moderators sometimes protect sponsoring ISPs or favored ISPs at whirlpool)

  17. Peter H says:

    “Once of the good aspects of what we’re doing is that it’s configured so that the data lands directly into our servers, it doesn’t pass through Optus beyond the radio towers. It’s what’s called a layer 2 service the PPP connection that the device opens lands straight on one of our devices so you get our IP addresses, landing on our network”

    Exetel has been doing this since September 2008. With 100 VoIP calls, 30 SMS, 20 faxes (via email2fax) AND cheap data plans from just $5 per month.

    http://www.SeeknBuy.com.au/broadband

  18. Reijin says:

    Great interview, solid info – What I’m most looking forwards to is the fixed-line phone services. The major problem Australia has (IMO) is no matter what you do, you pay Telstra – really shows why we need a competing Telco.

  19. John says:

    Simon Hackett was never the CEO; he has always been the Managing Director.

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  1. [...] reading A Chat With Simon Hackett, Internode’s CEO regarding some of their current and future [...]

  2. [...] As predicted by Tech Wired on Saturday, TiVo has begun retailing with Internode. It is retailing with Internode at the normal Recommended Retail Price (RRP) and can be purchased online starting today. This is nothing spectacular, but a beginning to Internode’s relationship with Hybrid Television Services. [...]



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