Optus Australia Credits Customers For Apple iPhone 3G Reception Issues
Customers Worldwide are starting to speak up about slow speeds and reception issues related to their iPhone 3G.
The Australian MacTalk Forum is starting to fill up with forum members complaining about reception issues, with over 400 posts from disgruntled users, with members trying to be of assistance.
According to the Sydney Morning Herald, Australian Telco Optus are given out “goodwill credits” to unsatisfied customers.
Mr Wells, an Optus customer told the Sydney Morning Herald:
“After an hour of being on hold and extraordinary delays and being passed from left to right” he was able to speak to a team leader, who credited him $49, the cost of one month’s phone payment.
It is not know yet whether the issue is in fact hardware or software related or even an issue at all, with Apple refusing to comment.
Sources:
Sydney Morning Herald
MacTalk.com.au Australia
well thats good optus is giving credit back, maybe optus should credit me back for extreamly bad 2g reception and not having any 3g reception in quakers hill at all.